does not accept any responsibility or liability whatsoever for lost, damaged, stolen or any unauthorized use of cards. Please note this Card can only be used in-store and not online. See our Alshaya Store List for details of where you can redeem your Alshaya Card.All cash on delivery payments, will be reimbursed in the form of an Alshaya Card. Ěll payments made to us in the form of a pre-paid credit card or debit card will be refunded to your payment card.
#Mac cosmetics online return policy mac
Our dedicated MAC Makeup Artists will find you the best possible alternative product(s) for you in this instance. We also cannot guarantee that your exact product(s) or shade(s) will be available in-store for exchange. Some of our products are exclusive to our online store, or are available for a limited time only.
Upon partial return of your order, no delivery charges can be refunded.
#Mac cosmetics online return policy full
Upon return of your full order, delivery charges will be refunded in full.For exchanges, you will need to return your faulty unopened purchase to a MAC store, where you will be able to seek a replacement to the value of the products purchased. When you return your order or wish to exchange certain Products, we will process a refund to your payment card or, for cash on delivery payments, in the form of an Alshaya Card upon receipt of the returned/exchanged Products.If you wish to return your faulty or incorrectly supplied order for a refund or to exchange certain Products, you must inform us within 15 days of receipt of your order, and return the relevant Products in-store as soon as possible in the same condition as supplied, in their original packaging with a copy of the relevant receipt and a valid ID.In accordance with global retail industry standards, we are unable to accept returns or exchanges of skincare, make-up & cosmetics unless damaged, faulty or incorrectly supplied.If in doubt, contact us! If you have any queries about our returns policy or eligibility, please call us on 800 MAC AE / 800 622 23 or email us at within 15 days of purchase. Returns or exchanges can only be processed in-store, not online 4.ĜONTACT US You must bring the faulty or incorrectly supplied item(s), along with a printed valid receipt and valid ID card. Go to our FIND STORES page to locate a M♺♼ store near you. For full or partial exchanges, you will be able to seek a replacement to the value of the products purchased.ĭelivery charges can only be refunded when the whole order is returned, and are not redeemable on partial order returns 3.ĜOME IN For full or partial returns, you will be refunded to the value of your purchase. 2.ĜHOOSEĬhoose whether you would like to return or exchange your faulty product. Check the M♺♼ Cosmetics Returns Policy below to ensure you qualify for item return or exchange within 15 days of receipt of your faulty or incorrectly supplied order.
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